Privacy Policy

1. Information We Collect

When you register for an event (free or paid) on the Colombo Litfest website, we may collect the following personal information:

• Full Name
• Gender
• Address
• Phone Number
• Age
• Email Address (required for verification)

We collect this information directly from you during the event registration process.

2. Email Verification

To ensure accurate communication and prevent misuse of the platform:

• All users must verify their email address during registration
• Event confirmation and tickets will only be issued after successful email verification
• If the email address is incorrect or not verified, registration may not be completed

3. How We Use Your Information

The information collected is used for the following purposes:

• To register you for events
• To verify your identity through email verification
• To communicate event details and updates
• To deliver event tickets via email and website download
• To manage event participation
• To process payments through the PayHere payment gateway
• To improve event management and festival operations
• To comply with legal obligations

4. Visibility of Information

All information submitted during event registration is accessible to the Colombo Litfest festival administration team. This access is necessary for:

• Event coordination
• Participant verification
• Ticket validation
• Customer support

We do not sell your personal data to third parties.

5. Payment Processing

Payments for paid events are processed exclusively through the PayHere payment gateway. Please note:

• Colombo Litfest does not store your credit or debit card details
• Payment information is handled securely by PayHere according to their privacy and security policies
• Users are encouraged to review PayHere's privacy policy when making payments

6. Ticket Distribution

After successful registration, tickets will be delivered through:

• Email
• Download from the website

You are responsible for providing accurate contact information to receive your ticket.

7. Third-Party Services

The Colombo Litfest website may provide links to third-party platforms for live events, podcasts, or related content, including:

• YouTube
• Facebook
• TikTok

These platforms operate independently and have their own privacy policies. Colombo Litfest is not responsible for how these third-party services collect or use your data once you leave our website. We recommend reviewing their privacy policies before interacting with those platforms.

8. Data Storage and Security

We take reasonable steps to protect your personal information by:

• Using secure systems to store registration data
• Restricting access to authorized festival administrators only
• Maintaining data protection practices to prevent unauthorized access

However, no online system can be completely secure, and users should exercise caution when sharing personal information online.

9. Data Retention

We retain personal information for the following purposes:

• Managing current and future festival events
• Administrative and reporting purposes
• Legal and operational requirements

Data may be retained for a reasonable period after the event concludes unless otherwise required by law.

10. Your Rights

As a user of the Colombo Litfest platform, you have the right to:

• Request clarification on how your data is used
• Contact us regarding your personal information
• Report incorrect or outdated information

Requests may be subject to verification and administrative review.

11. Changes to This Privacy Policy

Colombo Litfest reserves the right to update or modify this Privacy Policy at any time. Any updates will be published on this page with a revised effective date. Users are encouraged to review this policy periodically.